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Privacy Policy
Pronto Income Tax (“Pronto,” “we,” “us,” or “our”) respects your privacy and is committed to protecting the personal information you share with us. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website, use our services, or otherwise interact with us, including our tax preparation, accounting, tax advisory, payroll, and business formation services.
1. Information We Collect
We may collect the following categories of information:
- Personal identifiers: name, mailing address, email address, phone number, date of birth.
- Financial and tax information: Social Security Number, Employer Identification Number, income statements, bank account details, and other information necessary to prepare tax filings, payroll, or accounting records.
- Business information: business formation documents, ownership details, and related records for clients using our business formation services.
- Website usage data: IP address, browser type, device information, pages visited, and referring URLs, collected automatically through cookies and similar technologies.
- Communications: records of correspondence when you contact us by phone, email, or through our website.
2. How We Use Your Information
We use the information we collect to:
- Prepare and file tax returns and provide tax advisory services;
- Provide accounting, payroll, and business formation services;
- Communicate with you about your account, services, or inquiries;
- Comply with legal, regulatory, and IRS/state reporting obligations;
- Improve our website and services; and
- Send administrative or, with your consent, marketing communications.
3. How We Share Your Information
We do not sell your personal information. We may share information with: (a) government agencies such as the IRS or state tax authorities as required to provide our services; (b) trusted third-party service providers (e.g., e-filing platforms, payment processors, IT providers) who are contractually obligated to protect your information; (c) professional advisors where necessary; and (d) parties involved in a business transfer, or as required by law, subpoena, or legal process.
4. Data Security
We maintain administrative, technical, and physical safeguards designed to protect your personal and financial information from unauthorized access, disclosure, alteration, or destruction, consistent with IRS data safeguarding requirements applicable to tax preparers. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.
5. Cookies and Tracking Technologies
Our website uses cookies and similar technologies to operate the site, remember preferences, and analyze traffic. You can control cookies through your browser settings; disabling cookies may affect site functionality.
6. Data Retention
We retain personal and tax-related information for as long as necessary to provide our services and to comply with applicable legal, tax, and regulatory recordkeeping requirements, after which it is securely destroyed or anonymized.
7. Your Rights and Choices
Depending on your location, you may have the right to access, correct, or request deletion of your personal information, and to opt out of marketing communications. To exercise these rights, contact us using the information below.
8. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those sites and encourage you to review their privacy policies.
9. Children’s Privacy
Our services are not directed to individuals under 18, and we do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. The “Effective Date” above reflects the most recent revision. Continued use of our website or services after changes are posted constitutes acceptance of the updated policy.
11. Contact Us
If you have questions about this Privacy Policy or how we handle your information, please contact us at prontotax.com/contact-us.
Terms & Conditions
These Terms & Conditions (“Terms”) govern your use of the Pronto Income Tax website and the tax preparation, accounting, tax advisory, payroll, and business formation services (collectively, the “Services”) provided by Pronto Income Tax (“Pronto,” “we,” “us,” or “our”). By accessing our website or engaging our Services, you agree to be bound by these Terms.
1. Acceptance of Terms
By using our website or Services, you confirm that you have read, understood, and agree to these Terms. If you do not agree, please do not use our website or Services.
2. Description of Services
Pronto provides tax preparation and filing, tax advisory, accounting and bookkeeping, payroll processing, and business formation services. Specific service terms, deliverables, and fees will be confirmed with you directly, typically through a separate engagement letter or service agreement.
3. Client Responsibilities
You agree to provide accurate, complete, and timely information necessary for us to perform the Services. You are responsible for the accuracy of all financial, tax, and business information you provide, and for reviewing all documents and filings prepared on your behalf before submission.
4. Fees and Payment
Fees for Services are set out in your engagement letter, invoice, or service agreement. Fees are due as specified and may be subject to change for future engagements with notice.
5. No Guarantee of Outcome
While we apply professional care and expertise to minimize your tax liability and maximize eligible savings, we do not guarantee specific refund amounts, tax outcomes, audit results, or approval of any filings by the IRS or other government agencies.
6. Prohibited Activities
You agree not to: violate any applicable law; provide false or misleading information; infringe the rights of others; interfere with the operation of our website; attempt to gain unauthorized access to our systems or data; or transmit viruses or harmful code through our website.
7. Intellectual Property
All content on our website, including text, graphics, logos, and design, is the property of Pronto Income Tax or its licensors and is protected by applicable intellectual property laws. You may not reproduce, distribute, or create derivative works without our prior written consent.
8. Disclaimer of Warranties
Our website and Services are provided “as is” and “as available,” without warranties of any kind, express or implied, including but not limited to accuracy, reliability, or availability, to the fullest extent permitted by law.
9. Limitation of Liability
To the fullest extent permitted by law, Pronto Income Tax shall not be liable for any indirect, incidental, special, or consequential damages arising out of your use of our website or Services, including penalties or interest assessed by tax authorities resulting from inaccurate or incomplete information you provided.
10. Indemnification
You agree to indemnify and hold Pronto Income Tax harmless from any claims, damages, or expenses arising from your breach of these Terms or misuse of our website or Services.
11. Governing Law
These Terms shall be governed by and construed in accordance with the laws of the State of Florida, without regard to its conflict of law principles.
12. Changes to These Terms
We may update these Terms from time to time. The “Effective Date” above reflects the most recent revision. Continued use of our website or Services after changes are posted constitutes acceptance of the updated Terms.
13. Contact Us
Questions about these Terms can be directed to us at prontotax.com/contact-us.